Terms of Service

1. Services

We provide web strategy, design, development, and related digital services as outlined in project proposals or statements of work ("SOW"). Each engagement includes a detailed scope, deliverables, timeline, and commercial terms. Work outside agreed scope will be quoted and approved prior to commencement.

2. Client responsibilities

You agree to:

• Designate a primary point of contact empowered to provide feedback and approvals.
• Provide timely access to content, assets, credentials, and subject-matter experts required to complete the project.
• Review deliverables and provide consolidated feedback within agreed review windows.
• Ensure content supplied does not infringe third-party rights or contain unlawful material.

3. Fees and payment

Fees, payment schedules, and invoicing terms are defined in the relevant SOW. Unless otherwise specified, invoices are due within 15 days of issue. Late payments may pause work and incur a late fee of 1.5% per month (or the maximum permitted by law).

4. Intellectual property

Upon receiving full payment, you receive ownership of the final design files, code, and agreed deliverables. We retain ownership of any pre-existing tools, libraries, or methodologies used in the project and grant you a non-exclusive license to use them within the delivered work.

5. Confidentiality

Both parties agree to keep confidential information private and to use it only for the purposes of the engagement. Confidential information includes non-public business, technical, or strategic information disclosed by either party.

6. Portfolio rights

We may showcase completed work in our portfolio and marketing materials unless otherwise agreed in writing. Sensitive or confidential projects can be excluded upon request.

7. Warranties and disclaimers

We warrant that deliverables will substantially conform to the agreed scope. Except as expressly stated, services are provided “as is” without additional warranties. We are not responsible for issues arising from third-party services, unmanaged content updates, or changes made after handoff.

8. Liability

To the fullest extent permitted by law, our total liability for any claim related to the services is limited to the amount paid by you for the relevant engagement. We are not liable for consequential, incidental, or indirect damages, including lost profits.

9. Termination

Either party may terminate the engagement for material breach after providing written notice and allowing a reasonable opportunity to cure. If you terminate early for convenience, you are responsible for work completed to date and any non-cancellable expenses.

10. Governing law

These Terms are governed by the laws of the State of Rhode Island, without regard to its conflict of laws principles. Any disputes will be resolved in the state or federal courts located in Providence County, Rhode Island.

11. Updates

We may revise these Terms from time to time. Updates will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact:

• Email: volatile-solutions@outlook.com
• Phone: 401-545-6860